KUALA LUMPUR, MALAYSIA, 28 May 2024 – Payroll providers in Malaysia are increasingly recognizing the transformative potential of AI and automation in payroll processes.
According to Employment Hero’s 2024 report, 81% of Malaysian payroll professionals find reducing payroll processing time through AI and automation appealing, and 78% anticipate increased use of these technologies within the next year.
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The report highlights that 40% of payroll providers identify troubleshooting payroll errors as their most common challenge. Despite fears of job displacement, 60% of respondents believe AI will enhance their data analysis skills, and 56% see increased opportunities for professional development.
The top opportunities for payroll providers in 2024 include digital transformation, enhanced data analysis, and professional growth. Challenges include troubleshooting payroll errors, data security, and balancing automation with human oversight.
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