Hatton National Bank Sri Lanka's Use of Robotics Wins Accolade
Hatton National Bank (HNB) has received awards in 2023 for integrating Robotic Process Automation (RPA) into its Custody Banking and Trustee Service, marking a milestone in its digitalization journey that began in 2019.
Spearheaded by the Process Excellence (Services) team, HNB’s RPA implementation focuses on the back office and central processing units, enhancing customer experience and achieving significant productivity gains.
The automation reduces processing time, minimizes errors, and facilitates same-day trade reports, setting a new industry benchmark. HNB’s commitment to technology investment for efficiency underscores its leadership in local custodian and trustee services, with plans to extend RPA integration to other departments.
Historical analysis shows World Cup tournaments have limited influence on FBM KLCI performance, with macroeconomic…
The prolonged US-Iran conflict has turned into a drawn-out war of attrition, far exceeding the…
Malaysia’s palm oil inventories in May topped market expectation of 2.4m mt, as buyers switched…
Healthcare, energy, AI, and defense spending are approaching $25 trillion in 2026, creating a powerful…
Brrandom On its third anniversary, the AI-native marketing technology company launches six transformative AI practices,…
Forest City’s Special Financial Zone (SFZ) could exceed its RM2 billion investment target this year,…
This website uses cookies.