Zurich Malaysia Recognised for Future-Ready Insurance and Takaful Solutions

Zurich Malaysia earned multiple Insurance Asia Awards 2026 for innovative insurance, takaful and claims automation, reinforcing its commitment to helping Malaysians strengthen financial resilience and customer experience.

Zurich Malaysia Wins Recognition

Zurich Malaysia has been recognised at the Insurance Asia Awards 2026 for its innovative life insurance, family takaful and claims automation initiatives, highlighting its commitment to supporting Malaysians with future-ready financial protection and improved customer service.

The company received awards for Zurich EduMax as New Insurance Product of the Year, Takaful ProAspire as New Takaful Insurance Product of the Year, and its Claims Recovery Automation project as Process Automation Initiative of the Year.

Zurich EduMax is designed to help parents and guardians prepare for their children’s future through guaranteed cash payouts, protection benefits and premium waiver support.

The plan also rewards children’s academic and extracurricular achievements with milestone-based benefits, making it a comprehensive education planning solution.

Pauline Teoh, Chief Executive Officer of Zurich Life Insurance Malaysia Berhad, said the recognition reflects the company’s commitment to helping families plan confidently despite rising living costs and financial uncertainties. She said Zurich aims to provide solutions that give parents greater assurance while protecting their family’s future.

Meanwhile, Takaful ProAspire offers a Shariah-compliant savings and protection plan that combines structured savings with flexible guaranteed cash payouts. It is designed to support long-term financial goals such as education, pilgrimage and retirement while providing contribution waiver benefits during unforeseen circumstances.

Nur Fatihah Mustafa, Chief Executive Officer of Zurich Takaful Malaysia Berhad, said the award underscores the importance of accessible and future-ready takaful solutions that enable Malaysians to build financial resilience while remaining aligned with their values and aspirations.

In addition to product innovation, Zurich Malaysia was recognised for modernising its claims recovery process through automation. The initiative transformed a traditionally manual workflow into a data-driven system that improves productivity, accelerates recovery turnaround times and strengthens operational efficiency.

Zurich Malaysia said the recognitions reaffirm its focus on delivering relevant, accessible and customer-centric insurance and takaful solutions while continuing to enhance operational excellence to better serve the evolving needs of Malaysian households nationwide.