Categories: Business NewsTech

Beware E-commerce Scams: How to Stay Safe While Shopping Online

The rise of e-commerce has led to a surge in online scams, with cases increasing each year. Malaysia saw 7,911 e-commerce scam cases by August 2023, with losses reaching nearly RM145 million. While online shopping offers convenience, it’s vital to remain cautious.

The story highlights Ena Rahim’s experience, where a scammer posed as a buyer on Mudah.my. She now advises checking phone numbers and bank accounts and keeps chats on the platform for safety.

Mudah.my’s CEO, Gaurav Bhasin, emphasizes the company’s commitment to user security, introducing measures that reduce fraudsters’ activities. The article provides safety tips for online shoppers and sellers.

e-commerce Scams: Useful Tips

After a bad experience, Mudah.my user Ena Rahim: I will check telephone numbers and bank accounts on PDRM’s Semak Mule site and block foreign numbers.

Some useful tips to keep yourself safe online:

1. Be suspicious of any deal that seems too good to be true. Basically, don’t act out of FOMO (fear of missing out) because that is what scammers are counting on.

2. Buy and sell on responsible platforms like Mudah.my that protect users’ safety with effective security features.

3. Conduct your own little amateur investigation – look up reviews from other users to get an idea of whether the seller or buyer is reliable and use the Semak Mule website to check if their bank accounts are linked to scams. If you use Mudah.my, you can click on http://www.mudah.my/ccid to link directly to Semak Mule, the first online platform to do so.

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Cover photo caption:

(l-r): Peter Wong, Chief Business Officer at Mudah.my; Gaurav Bhasin, CEO of Mudah.my; representatives from the Commercial Crime Investigation Department (CCID) PDRM and Mudah.my user Ena Rahim