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Infosys partners with Pacific International Lines (PIL) to drive digital transformation in logistics. The IT consulting company will revamp PIL’s customer portal and deploy modern technology to enhance connectivity and customer engagement.
The collaboration aims to address business challenges and leverage the company’s logistics expertise for scalability and performance.
Lionel Patrice Chatelet, Chief Commercial Officer, Pacific International Lines (PIL), says, “We are looking for a partner who can not only bring technology but also play an advisory role in the journey of transformation. Infosys brings together a strong combination of right capabilities as well as highly collaborative ways of working.”
As for Karmesh Vaswani, EVP & Global Head Retail, Consumer Goods & Logistics, Info sys, he says, “With our strong domain expertise in multimodal logistics, we are committed to delivering innovative solutions that not only address our client’s current needs but also set the stage for embracing the latest industry trends.
“As a trusted advisor, we aim to transform PIL’s customer portals to become simple, intuitive, and more experiential, leveraging scalable technology through the AI-powered Infosys Topaz suite of offerings.”
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