RHB’s Flood Relief Program Eases Financial Strain for Affected Customers

RHB Banking Group in Kuala Lumpur is addressing the financial challenges faced by individuals and Small and Medium Enterprises (SMEs) affected by recent floods through its Flood Relief Assistance Programme.

Available until January 31, 2024, the program offers eligible individual customers options such as deferment of instalment payments for up to six months on mortgages, ASB Loan/Term Financing-i, Personal Loan/Financing-i, and Hire Purchase/-i.

Flood Relief from RHB

RHB is also waiving late payment charges and interest/management fees on affected Credit Card/-i, up to RM500 from February to July 2024.

SMEs not enrolled in existing restructuring programs can apply for instalment deferment, and a flood relief financing fund is available with facilities up to RM700,000 for a tenure of up to seven years at a preferential rate.

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RHB Insurance’s Natural Disaster Response Team expedites small claims (up to RM10,000) for fire insurance related to natural disasters.

Jeffrey Ng, Managing Director of Group Community Banking, emphasizes the bank’s commitment to supporting customers and communities affected by the floods, encouraging them to contact the Call Centre or relationship managers for assistance.

“In addition to the financial assistance for customers, the Group will also be helping flood-affected communities get back on their feet by providing financial support in the form of cash to 400 families in the hardest-hit regions of Kelantan and Terengganu, helping them to rebuild their lives and alleviate the hardships caused by the flood,” stressed Jeffrey Ng, Managing Director of Group Community Banking.